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Tsangyao (T.Y.) Chen, Ph.D.
 
Professional Preparation
2016-06 ~ 2022-04
  • Doctor of Philosophy (Ph.D.)
    • in Information Science
School of Information, Florida State University
Tallahassee, FL
ischool.cci.fsu.edu
Dissertation: Decision Dynamics and Human-Computer Interaction in Online Health Information Seeking: A Behavioral Information Research Exploration (Dissertation Advisor: Dr. Melissa Gross)
1997-09 ~ 2005-06
  • Doctor of Philosophy (Ph.D.)
    • in Instructional Technology
College of Education, Ohio University
Athens, OH
ohio.edu/education
Dissertation: A Grounded Theory for Research Synthesis of Selected Distance Education Literature (Dissertation Advisor: Dr. Sandra Turner)
1993-09 ~ 1995-06
  • Master of Education (M.Ed.)
    • in Elementary Education
School of Curriculum & Instruction, College of Education, Ohio University
Athens, OH
ohio.edu/education
Seminar Paper: The Educational Reform of Taiwan
1983-09 ~ 1989-06
  • Teacher’s Certificate
    • in Elementary Education
    (Specialization: Language Education)
National Taipei Teachers College
Taipei, Taiwan
ntue.edu.tw
Professional Appointments
2024-01 ~ present
Assistant Teaching Professor
Department of Business and Information Technology, Missouri University of Science and Technology
Rolla, MO
bit.mst.edu
2023-02 ~ 2023-07
Research Technology Specialist
Research Computing Center, Florida State University
Tallahassee, FL
rcc.fsu.edu
  • Research technology and research data support
  • Support and training of scientific applications
  • Contributing to technical aspects of high performance computing (HPC) system
2022-09 ~ 2023-02
Researcher (Research Data Repository System)
Health Data Science Initiative/School of Information, Florida State University
Tallahassee, FL
healthdata.fsu.edu
  • Participated in project management activities
  • Responsible for the installation, configuration, and testing of research data repository system (Harvard Dataverse) and related services
2022-05 ~ 2022-08
Teaching Faculty I Adjunct
ASCENT Project, Florida State University at Panama City
Panama City, FL
ASCENT
  • Provided information technology training to teacher groups in the Northwest Florida area
2022-05 ~ 2022-08
Teaching Faculty I Adjunct
School of Information, Florida State University
Tallahassee, FL
School of Information
  • Taught undergraduate course of LIS 3706 Information Systems and Services
  • Major course modules: Linux, bash scripting and MySQL for problem-solving, conventional SDLC and agile IT project management, and ITIL (Information Technology Infrastructure Library) for information technology service management (ITSM)
2022-05 ~ 2022-08
Project Team Member
Health Data Science Initiative, Florida State University
Tallahassee, FL
healthdata.fsu.edu
  • Participated in project management activities and the planning of data lifecycle management systems.
2021-12 ~ 2022-05
Teaching Faculty I
(ISM4212 Database Management; ISM4117 Business Intelligence)
College of Business, Florida State University
Tallahassee, FL
business.fsu.edu
  • Taught undergraduate courses of Business Intelligence and Database Management
2018-01 ~ 2021-12
Lead Instructor
(LIS3706 Information Systems and Services: SP18, FA18, SP19, FA20, SP21, SU21, FA21)
School of Information, Florida State University
Tallahassee, FL
ischool.cci.fsu.edu
  • Taught the undergraduate course LIS 3706 Information Systems and Services
  • Major course modules: Linux, bash scripting and MySQL for problem-solving, conventional SDLC and agile IT project management, and ITIL (Information Technology Infrastructure Library) for information technology service management (ITSM)
2019-05 ~ 2020-12
Core Team Member and Web Application Developer
The Health Big Data Initiative project, Florida State University
Tallahassee, FL
healthdata.fsu.edu
  • Developed a Web-based research data lifecycle management system prototype with research collaboration and project management features
  • Participated in the project management and system design meetings
  • Facilitated research data management of pilot projects
2006-02 ~ 2016-08
Assistant Professor of Management Information Systems
Department of Management Information Systems, Chung Yuan University
Chungli, Taiwan
cycu.edu.tw
  • Taught graduate and undergraduate courses in management and information systems
  • Conducted research in e-learning and knowledge engineering
  • Advised graduate students and undergraduate capstone projects
  • Served in committees at departmental, college, and university levels
2008-01 ~ 2010-12
Director
(administrative service to the government)
Elite StudyInTaiwan Program Office (ESIT), Ministry of Education
Chungli, Taiwan
esit.org.tw
  • Participated the initiation and negotiation of international talent mobility scholarship projects for the training of government employees and higher education faculty members
  • Managed collaboration with ASEAN countries including the annual Taiwan Higher Education (THE) fair/exposition and the bilateral Higher Education Forum (HEF)
  • Led the ESIT Consortium (50+ universities in Taiwan) for international higher education cooperation and international student recruitment
  • Supervised the development of the ESIT website and web applications
  • Started international higher education marketing projects targeting ASEAN and India through quarterly newsletters and Google AdWords
2006-08 ~ 2008-02
Director
(administrative service to the university)
Office of International Programs, Chung Yuan University
Chungli, Taiwan
oia.cycu.edu.tw
  • Managed international recruitment and international collaboration projects for the university
  • Initiated and managed an international student recruitment project with yield of more than 100 international graduate students in one year
  • Created an international scholarship project with four graduate programs
2005-04 ~ 2006-02
Project Consultant (postdoctoral research position)

Digital Education Institute (DEI), Institute for Information Industry (III)
Taipei, Taiwan
iii.org.tw
  • Managed research and consulting projects in the National Science and Technology Program for e-Learning project (E-Learning National Project, ELNP)
  • Led a research team in national e-learning and digital policy research and proposal development including the E-Taiwan annual master planning
  • Provided project consultation to the industry for e-learning development in content, system, and quality assurance
  • Supervised e-learning training and development workshops
  • Worked as part of the DEI e-learning think-tank for government agencies
2000-08 ~ 2004-01
Assistant Director for Information Systems
Office of Admissions, Ohio University
Athens, OH
ohio.edu/admissions
  • Managed IT operations and projects including data analysis, web and desktop application development, system administration, and support
  • Developed an online admission application system and an analysis portal
  • Implemented IS/IT services including Active Directory, DNS, SQL database, file sharing/backup and networked drives, Exchange server, messaging, and security
  • Represented the office in university IT functions and meetings
  • Supervised a group of IT staff members and work-study students in system administration, technical support, and application development
1999-08 ~ 2000-08
Technology Specialist
(part-time)
College of Education, Ohio University
Athens, OH
ohio.edu/education
  • Provided IT administrative services including budgeting, purchasing, and inventory to the college
  • Provided technical support to faculty and staff members
  • Managed two computer labs (Windows and Mac) and a media center
  • Supervised a group of work-study student assistants
  • Managed the of the information technology sector of the college
1995-10 ~ 1996-09
Education Program Coordinator
(professional NPO position)
Taipei Overseas Peace Service, Chinese Human Rights Association (TOPS)
Phnom Penh, Cambodia
cahr.org.tw/tops
  • Implemented the Cluster School project in Kaoh Thum, Kandal Province
  • Provided weekly teacher training to 100+ teachers
  • Managed the Cluster School project collaboratively with UNICEF
  • Founded the Educational Reform newsletter (continued by UNICEF)
Publications
Refereed Journal Articles
Chen, T.Y. (2021).
A systematic integrative review of cognitive biases in consumer health information seeking: Perspective of behavioral information research. Journal of Documentation, 77(3), 798–823. https://doi.org/10.1108/JD-01-2020-0004
(Q1 in SJR Information Systems & Library Information Sciences; Scopus CiteScore: 2.8 in 2021; Clarivate 5-yr IF: 1.988 in 2020) (SCI/SSCI indexed)
Chi, Y.L. & Chen, T.Y. (2018).
Learning adaptivity in support of flipped learning: An ontological problem-solving approach. Expert Systems, 35(3), e12246. (SCI-indexed)
Chi, Y.L., Chuang, P.R., Chen, T.Y., Chang, T.Y., & Liao, M.L. (2015).
Developing a dietary consultation system for chronic kidney disease patient care. Journal of e-Business, 17(2), 263-287. (TSSCI-indexed) (original paper in Chinese)
Chen, T.Y. & Chi, Y.L. (2015).
A traceable supplier relationship network model based on recursive structure. Journal of Information Management, 22(4), 445~474. (TSSCI-indexed) (original paper in Chinese)
Chi, Y.L. & Chen, T.Y., Tsai, W.T. (2015).
A chronic disease dietary consultation system using OWL-based ontologies and semantic rules. Journal of Biomedical Informatics, 53, 208-219. (SCI-indexed)
Chen, T.Y. & Chi, Y.L. (2013).
A knowledge-based system for participatory competitive intelligence in enterprise decision making. Journal of e-Business, 15(4), 541-566. (TCI-HSS-indexed) (original paper in Chinese)
Chi, Y.L., Chen, T.Y., & Hung, C.L. (2013).
Using a knowledge-integration model to construct a recommendation system for matching outpatient symptoms and hospital clinical departments. Journal of Library and Information Science, 39(1), 69-89. (TSSCI-indexed) (original paper in Chinese)
Chi, Y.L. & Chen, T.Y. (2012).
Developing outline-based learning path based on the one guide-multiple texts curriculum. Curriculum and Instruction Quarterly, 15(1), 151-178. (TSSCI-indexed) (original paper in Chinese)
Hung, C.L., Chi, Y.L., and Chen, T.Y. (2009).
An attentive self-organizing neural model for text mining. Expert Systems with Applications, 36(3), 7064-7071 (SCI indexed).
Refereed Conference Papers & Presentations
Chen, T.Y. (2020, October 21).
Decision dynamics and human-computer interaction in consumer online health information seeking: A behavioral information research (BIR) exploration [Poster]. ALISE 2020 Annual Conference.
Chen, T., & Gross, M. (2017, October 18).
Formative usability modeling for academic search user interface [Poster]. iSchool 2017 Challenger Event.
Chen, T.Y., & Gross, M. (2017).
Usability Modeling of Academic Search User Interface. HCI International 2017, July 9-14, 2017, Vancouver Convention Centre, Vancouver, Canada.
Chi, Y.-L., & Chen, T. (2016).
Learning path adaptivity in support of flipped learning: A knowledge-based approach. In Proceedings of the 23rd International Academic Conference, Venice (pp. 95–107). Venice, Italy: International Institute of Social and Economic Sciences (IISES)
Chi, Y.L., Chen, T.Y., & Tsai, W.T. (2015).
Validation and calibration of dietary intake in chronic kidney disease: An ontological approach. In W. Abramowicz (Ed.), Business Information Systems (pp. 102–112). Springer International Publishing.
Chi, Y.L., Chen, T.Y., & Tsai, W.T. (2014).
Creating individualized learning paths for self-regulated online learners: An ontology-driven approach. Proceedings of HCI International 2014. Tsai, W.T., Chen, T.Y., Chi, Y.L. (2013). Integrating knowledge classification frameworks to develop a word-of-mouth recommender system. Presented at the 2013 Straight Management and Economics Academic Conference, Shaanxi Normal University, Shaanxi, China.
Chi, Y.L. & Chen, T.Y. (2013).
Collaborative competitive intelligence: A knowledge base system approach. Proceedings of 8th Iberian Conference on Information Systems and Technologies (CISTI'2013).
Tsai, W.T., Chen, T.Y., & Chi, Y.L. (2012).
Constructing a knowledge system for the discovery of intellectual capital from enterprise annual reports. Presented at 2012 Academic Conference of Cross-Straight Management and Economics. (original paper in Chinese)
Tsai, T.H., Li, K.C. & Chen, T.Y. (2012).
Location-based service applications for AR technology: The impact of mobile commerce development. Proceedings of 18th Information Management and Practice Conference (IMP 2012).
Chen, T.Y., Tsai, Y.C., & Liu, S.H. (2011).
The dynamics of cross-cultural management knowledge transfer: From Taiwan to the Philippines. International Conference on Innovation, Management and Service, 14, 183-188.
Chen, T.Y. & Pi, S.M. (2010).
Cross-cultural transfer of management knowledge: A conceptualization in the East and Southeastern Asia region. Paper presented at Annual Hawaii International Business Research Conference, October, 2010, Honolulu, Hawaii, U.S.
Chen, T.Y., Chang, Y.H., & Hung, C.L. (2009).
A conceptual framework for instructional design in blended learning environment. Proceedings of the 2nd International Conference on Advanced Computer Theory and Engineering (ICACTE 2009).
Chen, T.Y., & Ho, H.W. (2008).
Higher education e-learning policy and implementation strategies in Taiwan]. In Proceedings of 2008 International Conference for Digital Divide. Yunlin, Taiwan.
Liu, S.H., Chen, T.Y., and Liao, H.L. (2008).
Information the transformation of public administrations: The case of e-Housekeeper in Taiwan. Issues in Information Systems, 9(2), 251-257. Pi, S.M., Liu, Y.C., Chen, T.Y., & Li, S.H. (2008).
Pi, S.M., Liu, Y.C., Chen, T.Y., & Li, S.H. (2008).
The influence of instant messaging usage behavior on organizational communication satisfaction. In Proceedings of the 41st Annual Hawaii International Conference on System Sciences (pp. 449–449). Hawaii.
Chen, T.Y. & Ho, H.W. (2008).
An investigation on e-learning policy and implementation strategies in the higher education of Taiwan. Proceedings of International Conference of Education, Research and Innovation (ICERI), November 17-19, 2008 Madrid, Spain.
Hung, C.L. & Chen, T.Y. (2008).
An attentive text mining model. Paper presented at International Conference Business and Information (BAI2008), July, 2008 Seoul, Korea.
Chen, T.Y., Ho, H.W. (2007).
Higher education e-learning policy and implementation strategies in Taiwan. Paper presented at International Conference for Digital Divide, June 2008 Yunlin, Taiwan.
Chen, T.Y. & Ho, H.W. (2007).
A case study of online English e-learning tutoring for remote elementary school students. Proceedings of Taiwan Academic Network Conference, 1016-1021.
Wu, C.M., Chen, T.Y., and Hung, Y.L. (2007).
A research on the factors influencing the intention of use of elementary school students in a one-one-one English network instructional system. Proceedings of Taiwan Academic Network Conference, 1034-1039.
Chen, T.Y., & Turner, S. (2007).
Grounded theory for research synthesis. Presented at the Annual Conference of American Education Researcher Association (AERA, 2007), Chicago, Illinois, USA.
Technical Reports
Chen, T.Y. (2011).
Evaluation index system of e-schoolbag & learning apps. Prepared for Corporate Synergy Development Center.
Chen, T.Y. (2010).
Evaluation criteria of government e-learning management systems. Prepared for Corporate Synergy Development Center.
Chen, T.Y. (2007).
Higher education e-Learning policy and implementation strategies in Taiwan. Prepared for Institute for Information Industry.
Chen, T.Y., Lai, M.T., Cheng, H.J. (2008).
A collaboration project on teaching Chinese language online. The Institute for Information Industry (III).
Chen, T.Y., Lai, M.T., Cheng, H.J. (2008).
Market Survey & Analysis of Teaching Chinese in U.S. K-12 Schools and Market Positioning & Strategic Business Development Recommendations. The Institute for Information Industry (III).
Chen, T.Y., Lai, M.T., Cheng, H.J. (2008).
Standards for K-12 Chinese Education in U.S. The Institute for Information Industry (III).
Chen, T.Y., Lai, M.T., Cheng, H.J. (2008).
Standards Based K-12 Chinese Curriculum in the United States. The Institute for Information Industry (III).
Courses Taught
  • LIS 3706 Information Systems and Services (undergraduate; Spring 2018 ~ , Florida State University)
  • ISM 4117 Business Intelligence (undergraduate; Spring 2022, Florida State University)
  • ISM 4212 Database Management (undergraduate; Spring 2022, Florida State University)
  • Management Information Systems (undergraduate/graduate; Spring 2006 ~ Spring 2016, CYCU)
  • Global Information System Strategy (graduate; international MBA program, CYCU)
  • Social Science Research Methods (graduate; EMBA program, CYCU)
  • Business Ethics (graduate/undergraduate; CYCU)
  • e-Learning (undergraduate/graduate; CYCU)
  • Introduction to Computer Science (undergraduate; CYCU)
  • Enterprise Information Systems (undergraduate; CYCU)
  • Selected Readings in Information Management and Systems (undergraduate; CYCU)
Selected Professional Services
2007-2016
Chairperson of Supervisory Board
Youth E-Service, Taiwan (YES)
(an international non-profit organization for bridging digital divide serving Taiwan and Southeastern Asia countries)
yestaiwan.org
2011-2014
Advisor
Elite StudyInTaiwan (ESIT) Program Office
(commissioned by the Ministry of Education for the development of international collaboration in higher education and international students recruitment)
esit.org.tw
2010-2011
Chairperson of the e-Learning Quality Review Board
e-Learning Quality Service Center
(part of the National E-learning Project, ELNP)
elq.org.tw
2006-2009
Member of the e-Learning Quality Review Board
e-Learning Quality Service Center
(part of the National E-learning Project, ELNP)
elq.org.tw
Selected University Services
@ Chung Yuan University
2010-2016
AACSB (Association to Advance Collegiate Schools of Business) Accreditation Executive Group
(College of Business)
aacsb.edu
2014-2015
University Council
(University)
2009-2014
Library Advisory Committee
(University)
2013-2014
Curriculum Committee
(College of Business)
2012-2013
College Council
(College of Business)
2010-2013
Curriculum Committee
(Department of Information Management)
2011-2012
Holistic Education Award Review Committee
University committee
2010-2011
Computing Resources Committee
(University)
2010-2011
Curriculum Committee
(University)
2009-2010
College Council
(College of Business)
2008-2009
Digital Curriculum Committee
(University)
2008-2009
General Education Curriculum Committee
(University)
2007-2008
College Council
(College of Business)
2006-2008
Committee for International Cooperation
(Chairperson)
(University)
Honors, Scholarships, & Grants
*funded project
2021
Esther Maglathlin Doctoral Research Scholarship
(Florida State University)
2020
Esther Maglathlin Doctoral Research Scholarship
(Florida State University)
2019
Esther Maglathlin Doctoral Research Scholarship
(Florida State University)
2018
Lewis-Marxsen Scholarship
(Florida State University)
2012
BEST ADVISOR OF THE YEAR
(university honor, Chung Yuan University)
2011
BEST ADVISOR OF THE YEAR
(university honor, Chung Yuan University)
2008 ~ 2011
The Elite StudyInTaiwan Project
Funded by the Ministry of Education
(300,000 USD annually)
www.moe.gov.tw
2011
Evaluation Indexing System of e-Schoolbags & Learning Apps
Funded by Corporate Synergy Development Center
(4,000 USD)
csd.org.tw
2010 ~ 2011
E-learning on Cross-Cultural Management Knowledge Transfer in Transnational Firms: A Comparative Study of Taiwan, Japan, and the Philippines
Funded by National Science Council
(Grant #: 99-2420-H-033-001)
(15,000 USD)
most.gov.tw
2009 ~ 2010
Evaluation of Chinese Language Learning Market in the United States
Funded by Institute for Information Industry
(60,000 USD)
iii.org.tw
2008-2009
A Scalable Moodle Learning Management System: Prototyping, Instructor Training, and Sharing Among Universities in the Region
Funded by the Ministry of Education's University Teaching Excellence Award Grant
(30,000 USD)
cycu.edu.tw
2009
An Indexing System for the Evaluation of Government e-Learning Management Platforms
Funded by Corporate Synergy Development Center
(4,000 USD)
csd.org.tw
2007
An Investigation on the e-Learning Policy and Implementation Strategies in the Higher Education of Taiwan
Funded by Institute for Information Industry
(20,000 USD)
iii.org.tw
2002
ADMISSIONS EMPLOYEE OF THE YEAR
(Office of Admissions, Ohio University)
ohio.edu/admissions
Affiliations
2019- present
Association for Library and Information Science Education (ALISE)
2017-2018
American Society for Information Science and Technology (ASIS&T)
2012-2013
Association for Information Systemsz (AIS)
  • Chapter: TWAIS
  • SIG’s: Grounded Theory Methodology; Ontology-Driven Information Systems
2007-2016
Youth E-Service, Taiwan Executive Supervision
2005-2007
American Educational Research Association (AERA)
  • Division: Teaching and Teacher Education
  • SIG’s: Instructional Technology; Qualitative Research